Found via John Moore at Brand Autopsy: “Contest: Your Worst Starbucks Experiences“

I posted the above link for a few reasons. No matter what side of the Starbucks fence you fall on, I guarantee you the comments left detailing people’s worst experiences are quite funny. I tend to fall on the independent coffee house (flush with Fair Trade options, no less) side, so I thoroughly enjoyed the jabs. Far more important, however, is the reason John points out in his post:

“It’s bad stuff that’s actually good stuff because we can learn just as much from worst practices as we can from best practices.”

I don’t think he’s making any kind of groundbreaking claim, but it is definitely a point well worth being reminded of every so often. So grab a cup of coffee (Starbucks or not), enjoy the humor and hopefully learn something new.

TAGS: Starbucks | Best Practices | Coffee | Strategy

This entry was posted on Tuesday, January 24th, 2006 at 10:29 pm and is filed under Interesting News. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.